As one of the largest community colleges in the state, offering over 280 programs from three distinct locations, the Community College of Baltimore County (CCBC) wanted to innovate the new student experience. They had been using a free content authoring tool and wanted more. How could they operate at scale to welcome and prepare more students while providing a personalized onboarding experience for a diverse student population?
To help newly registered students “see what they can be,” CCBC leadership sought a convenient, digital solution to demonstrate the value students could expect from their education and to see themselves succeeding. The results are determinative.
Today, with an on-brand, interactive, and video-rich online orientation, 96 percent of students report feeling better equipped to start classes. With Advantage Orientation®, online orientation completion is up over 60 percent, as compared to their previous online delivery tool.
Orientation content is accessible in both English and Spanish, and personalized for
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