The One-Person Orientation Shop
California State University, Chico
When the server housing her home-grown online orientation died, Rebecca Berner, EdD, Orientation & New Student Programs at California State University, Chico, took it as a sign. She seized the opportunity to address the new realities in the lives of new students. How could she help more students through transition when more were struggling to attend on-campus orientation?
As the leader of Chico State's one-person orientation shop, Rebecca needed an onboarding solution she could offer free of charge, make orientation more convenient, and build the confidence of campus partners at the same time.