Privacy Notice & Cookies

Who We Are

We are Advantage Design Group, 6877 Phillips Industrial Blvd, Jacksonville, FL 32256. You can reach us via email at hello@advantagedesigngroup.com or by telephone at 904.722.8200.

What We Collect

When you visit our website, our web server recognizes your IP address. We collect IP addresses of visitors to our website, aggregate information on what pages visitors access or visit, and information visitors provide.

How We Use Your Information

We use your information to:

• provide information, applications and services that you have requested or ordered;
• manage and administer your use of applications and services you have asked us to provide;
• manage our relationship with you (customer service and support);

We may monitor and record our communications with you, including emails and phone conversations.  Information which we collect may then be used for training purposes, quality assurance, or to record details about our websites, applications and services.  We may use information generated and stored during your use of our services for our legitimate business interests to enable us to give you the best experience.

Deletion Of Your Personal Information

Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law, or as otherwise described in this Privacy Notice. You may request that we delete your information by contacting us at support@advantagedesigngroup.com or by calling 1-800-657-1338. We will grant a request to delete information, but you should note that in some situations we may keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes.

About Cookies

Cookies are small text files which are transferred from websites, applications or services and stored on your device. We use cookies to help us provide you with a personalized service, and to help make our websites, applications and services better for you. Our cookies are session cookies (temporary cookies that identify and track users within our websites, applications or services which are deleted when you close your browser or leave your session). Persistent cookies (cookies which “remember” you and your preferences and which stay on your computer or device after you close your browser or leave your session) are not in use.  We use the following different types of cookies:

Strictly necessary cookies

These are cookies which are needed for our websites, applications or services to function properly.

Performance cookies and analytics technologies

These collect information about how visitors use our websites, applications and services.  These cookies don't collect information that identifies a visitor or user. All information these cookies collect is aggregated and therefore anonymous.

Functionality cookies

These cookies allow our websites, applications and services to remember choices you make and provide enhanced, more personal features.

IP Address and traffic data

We keep a record of traffic data which is logged automatically by our servers, such as your Internet Protocol (IP) address, and device information. We also collect some site, application and service statistics such as access rates, page hits and page views. We are not able to identify any individual from traffic data or site statistics.

How to disable cookies

You may be able to configure your browser to restrict cookies or block all cookies if you wish. However, if you disable cookies you may find this affects your ability to use certain parts of our website, applications or services. For more information about cookies and instructions on how to adjust your browser settings see the www.allaboutcookies.org website.

Google Analytics

Google Analytics uses "cookies", to help the website analyze how users use the websites, applications or services. The information generated by the cookie (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the websites, applications or services, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website. By using our websites, applications or services you consent to the processing of data about you by Google in the manner and for the purposes set out above. To find out more, see “How Google uses data when you use our partners' sites or apps” https://www.google.com/policies/privacy/partners/.

To opt-out of being tracked by Google Analytics across all websites visit: https://tools.google.com/dlpage/gaoptout

Sharing Information

Advantage Design Group does not share your information with any third party.

Your Choices

We may send you emails or call you regarding our services from time to time. If you do not wish to receive these emails or phone calls, you may contact us at the email address above to change your contact information or preferences. If you elect to opt-out of receiving contact by telephone or email, you will not receive updates on new product information or invitations to events. Notwithstanding the above, we may send periodic emails informing you of technical service issues related to a service you requested.

Ad Servers

We do not partner with or have special relationships with any ad server companies.

Your Rights

If you are based within the EEA or within another jurisdiction having similar data protection laws, in certain circumstances you have the following rights:

• the right to be told how we obtain access to and use your information;
• the right to have your information rectified, erased or place restrictions on its’ processing;
• the right to have any information you provided to us on an automated basis returned to you in a structured, commonly used and machine-readable format, or sent directly to another company, where technically feasible;
• the right to withdraw consent to use of your information subject to legal or contractual restrictions;
• the right to object to any decisions based on the automated processing of your personal data; and
• the right to lodge a complaint with the supervisory authority responsible for data protection matters.

If we hold any information about you which is incorrect or if there are any changes to your details, please let us know so that we can keep our records accurate and up to date. If you withdraw your consent to the use of your personal information we may not be able to provide you with access to all or parts of our websites, applications, and services. We will retain your personal information for the duration of our business relationship and afterward for as long as is necessary and relevant for our legitimate business purposes. Where we no longer need your personal information, we will dispose of it in a secure manner.

Changes to this Privacy notice

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt-out of these new uses. If you are concerned about how your information is used, check back at our website periodically. We can provide you with information we have collected about you upon request at the above email address. If you feel this site is not following its stated information policy, you may contact us at the above addresses or phone number.