The Big Sky Experience at the University of Montana (UM) is a recognized community immersion experience. The program, focused on new-student retention and persistence, played a major role in raising UM’s status from the US public flagship with the highest enrollment decline to within reach of the institution’s all-time retention record.
So, if new student transition programming was so successful, why add an online orientation? Why now?
Adding the right online orientation solution to the student onboarding process solved many problems:
Today, UM’s online orientation is personalized to every student, uniquely presents the institutional brand, and delivers interactive and video-rich content to any device. Since launch, student satisfaction ratings have soared, especially among previously underserved student populations. The system has added another layer of flexibility and creative delivery options, positioning the University of Montana to stay on pace to exceed enrollment goals well into the future.
Our special student groups all reported higher levels of satisfaction than traditional incoming students, so that’s an excellent indicator that satisfaction will continue to rise as we develop more personalized content.
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