Lassen Community College & St. Ann's Community
Kristin Gilman & Vicky Bournival, Director of HR & Director of Organizational Development
New hire orientation sets the tone for everything that follows. But for many HR teams, delivering a consistent, culture-rich experience across roles, shifts, and locations is harder than it should be.
Organizations Getting It Right
St. Ann's Community — Rochester, NY
With four campuses and employees working around the clock across three shifts, St. Ann's, Rochester’s leading senior housing and health services provider, needed onboarding that could meet people where they were. After implementing Advantage HR Engage™, new hires across all shifts and locations receive the same consistent, welcoming experience without sacrificing the culture that makes St. Ann's Community special. With every lost employee costing $13,000 in productivity and annual turnover approaching 350 employees, the platform quickly proved its value. Even a 1% reduction in turnover saves approximately $45,000.
"People still feel like when they come on day one, they have a strong perception and understanding of our organizational culture. That was something that was important to me that I didn't want to miss."Read the full story →
Lassen Community College — Susanville, CA
Lassen reimagined new-hire orientation with a single digital platform that ensures every employee, whether faculty or facilities staff, receives the same, consistent, branded message on day one. The result: streamlined HR workflows, stronger legal compliance, and a welcoming experience that reflects Lassen's values from the very first interaction.

