as presented at the 2020 CACUSS ON-Line Virtual Conference
Athabasca University (AU) is Canada’s Online University and welcomes over 6,000 new student registrations each month. Online orientation was a series of text heavy web pages students could openly access. Unfortunately, while staff could monitor how many students visited the orientation landing page, there was no way to know how students progressed through the information or if they completed it.
Today, AU’s online orientation guides students through modular and progressive information designed to reinforce their enrollment decision, prepare them to register and point them to essential support services. Staff can measure the student onboarding experience through a Branded, interactive, and personalized program accessible any time on any device.
This webinar was conducted for members of the Canadian Association of College and University Student Services (CACUSS). It features a discussion and tour with two AU Learner Support and Advising professionals who led the development and implementation of Advantage Orientation® at AU.