What Orientation Data Can Do For You
Get the Most Out of Advantage's Data Tracking and Reporting Features
Every orientation cycle ends with the same question: did it work?
The Advantage administrative panel empowers you can bring that answer to your leadership with confidence. Completion reporting shows how many new users finished, how long it took them, and exactly where everyone stands today. Alongside it, reporting on interest, comprehension, acknowledgment, and feedback shows what those users cared about, what they understood, and what they want you to know.
Together, they give you a clear view of participation and a clear view of impact.
Completion and Usage: Your Core Reporting
The core usage reports are the backbone of Advantage reporting, and for good reason. These reports answer the questions that come up most often, from a status check midway through your orientation cycle to an end-of-season summary for leadership. With these reports, you can answer:
- Who has completed the orientation, who has started, and who has not logged in at all
- How long it took, both for an individual user and on average across your group
- Where users are in the experience right now, section by section
Progress by section deserves particular attention. When you can see where an entire group sits at a glance, patterns emerge quickly. If a meaningful share of your new users stop at the same point, that is rarely a motivation problem. It is a signal that a section is too long, too dense, or unclear, and it points you directly at the content worth revisiting.
Individual Progress: Know Who Needs Follow-Up
Group data tells you where to look. Individual reporting tells you who to reach. Advantage's reporting features enable you to dig in deeper, beyond the aggregates and averages, so you can see data like:
- Where an individual user stopped
- How long they have been inactive
- How much of the experience remains. That makes proactive outreach possible while it still makes a difference.
These data make proactive outreach possible while it still makes a difference, so you can make proactive progress, not reactive adjustments. Every new addition represents real investment, and much of the return on that investment is determined in the first weeks and months. Someone who never finished orientation is someone who may not know where to find answers, who to ask, or what comes next. Identifying those users early, while there is still time to help, protects the effort your team already put into bringing them in.
Items of Interest: See What Your New Users Care About
Throughout an Advantage experience, users can flag topics they want to know more about. Those selections are gathered into a personalized “Items of Interest” page they can return to at any time.
For your team, the reporting behind Items of Interest is a direct read on priorities. When one topic is flagged far more often than the rest, you are seeing what your new users are genuinely curious or uncertain about, identified by them rather than assumed by you. With these insights, your team can:
- Shape follow-up communication around the topics people actually asked about
- Anticipate demand on the teams and offices who field those questions
- Prioritize content development for next cycle based on demonstrated interest
Quiz Responses: Confirm the Information Is Landing
Quizzes appear throughout your Advantage experience as single-question checks tied to the section a user just completed. They are brief by design, meant to reinforce a concept rather than test endurance. The reporting turns those small moments into section-level comprehension data. A question nearly everyone answers correctly confirms the content is doing its job. A question most users miss tells you something specific and actionable; that the concept is not landing, and no amount of repetition in a follow-up message will fix a slide that was not clear the first time.
Attestations: Build a Record You Can Rely On
Attestations are acknowledgments built into the experience, confirming that a user has read and understood a specific policy, disclosure, or requirement. Each one is recorded with the user and the moment it was completed. The result is a defensible record for acknowledgment, auditing, and compliance reporting, without a separate signature process to chase down. When someone says they were never told, the record shows exactly when they reviewed it and confirmed they understood.
Survey Reporting: Hear Directly from Your New Users
Surveys within an Advantage experience are fully customizable, which means the questions can be whatever your team most needs answered.
Some organizations use them to evaluate the orientation itself: if it was helpful, the right length, or identify what still feels unclear. Others use them to surface concerns early, gather interest information, or collect the kind of candid, open-ended feedback that rarely comes through in a live session. Because responses are collected inside the experience and reported in the panel, you hear from everyone who participated, not just the handful who speak up.
One Experience, Countless Data-Driven Possibilities
Orientation is strongest when it exists in a loop. Simply pushing out information without feedback capabilities leaves value on the table, and your new additions unheard. With Advantage, you can see completion alongside what your new users flagged as important, what they understood, what they formally acknowledged, and what they told you directly, all generated by a single experience and reported in one place. Together, these reports do more than confirm that orientation happened. They show you how it performed, who it reached, and where it can be stronger. That is what makes each cycle better than the last: not a bigger orientation, but a better informed one.
Ready to take a closer look at your reporting? Connect with your Advantage Client Success Manager to learn more about what's available in your Advantage administrative panel.