September 08, 2020
Chief Student Services Officers Association 2020 Conference
September 8-10, 2020 | Los Angeles, CA
Connecting Students to Early Success with Online Orientation
Wednesday, September 9 | 4-5 PM | Salon 206
Cerro Coso Community College
Christine Small, Director of Counseling & SSSP
Cerro Coso Community College serves a four-county area across Eastern California. The College’s previous online orientation limited staff’s ability to connect students to the right information when they needed it. Student participation in orientation programming was low. Today, orientation completion rates are up, 99 percent of students rate the quality of the information as helpful or very helpful and students are retaining what they learn, scoring an average of 91 percent on exit testing. This three-part session features a discussion of the strategies, decisions and development experience; demonstration to explore Cerro Coso’s online orientation like a student, and time for questions and answers.