The One-Person Orientation Shop
California State University, Chico
When she lost her home-grown online orientation to server failure, Rebecca Berner, Ed.D., Orientation & New Student Programs at California State University, Chico, took it as a sign. It was time to modernize! More students were struggling to attend on-campus orientation, so what could she do to meet students where they are?
As the leader of Chico State's one-person orientation shop, Rebecca needed an onboarding solution she could easily manager, make more convenient, and provide free of charge. Oh, and she needed a plan to build the confidence of campus partners, too.